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inContact, Inc.

inContact, Inc.

inContact, Inc. (formerly UCN Inc.) is a provider of cloud-based contact center solutions. The Company operates in two segments: Software and Telecom. The inContact portfolio includes automatic call distribution with skills-based routing, interactive voice response with speech recognition, computer telephony integration capabilities, reporting, workforce optimization, e-learning, contact center agent hiring and customer feedback measurement tools.

Company Info

HQ Location
United States
Year Founded
1997
Employees
537
Website

Products by inContact, Inc.

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