Products tagged call centers.
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Cloud Contact Center Platform
by INCONTACT, INC.Cloud Contact Center Platform is a cloud-based platform for call centers offering T1, VoIP, direct inward dialing, telephone direct marketing, public switched telephone network, and toll-free calling options. View details
- License
- Commercial
- Deployment
- SaaS
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Contact Center: Enterprise
by ENGHOUSE SYSTEMS LIMITEDContact Center: Enterprise (formerly Syntellect Customer Interaction Management (CIM)) is a management engine that allows for full control over a universal queue of customer interactions of all types, including telephone and IVR, voice mail, email, w... View details
- License
- Commercial
- Deployment
- SaaS
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Genesys Contact Center
by GENERIS CORPGenesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization. View details
- License
- Commercial
- Deployment
- SaaS
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Zendesk
by ZENDESK, INC.Zendesk is a Web based customer support tool that allows companies to provide assistance to their users. View details
- License
- Commercial
- Deployment
- SaaS