Zendesk is a Web based customer support tool that allows companies to provide assistance to their users.
Product Details
- Product
- Zendesk
- Company
- Zendesk, Inc.
- HQ Location
- United States
- Year Founded
- 2007
- License
- Commercial
- Deployment
- SaaS
Tags
Related News
-
Jul 20
Delivering Quality Customer Experience When Agents Work From Home
When COVID-19 forced offices worldwide to shut down, contact centers had to quickly adapt. Continue reading...
-
Jul 15
Don't Make These Common Self-Service Customer Experience Mistakes
Many companies are turning to self-service to provide a better customer experience at a lower cost. In fact, a report by Customer Contact Week Digital found that 91% of organizations identify web self-service as a relevant investment focus. Continue reading...
-
Jul 13
The Pandemic Is Changing How Consumers Feel About AI in CX
Business looks significantly different today than it did just a few months ago. While the impact of the pandemic on enterprise operations and strategies has varied dramatically across industries, one thing has remained consistent: consumers are changing the way they engage with brands. Continue...Read more
