Products tagged customer support.
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Conversocial
by CONVERSOCIALConversocial helps contact centers handle high-volume customer service through social media in the most efficient and secure way. It can cut through the noise of social media to automatically identify and prioritize customer service issues, with natu... View details
- Primary Use Case
- enables businesses to manage social media as a large-scale customer service channel
- License
- Commercial
- Deployment
- SaaS
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CrazyCall
by CRAZYCALLCrazyCall helps contact centers and sales teams boost the performance of their outbound and inbound projects. View details
- Primary Use Case
- telecommunication, software, customer service, inbound calls, customer support, customer satisfaction
- License
- Commercial
- Deployment
- SaaS
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dba services
by ORBITPEOPLEIt helps optimize current business practices and address future challenges to achieve business goals. It includes DBA Resources, Onsite Consulting, Onsite DBA, Remote DBA, Certified Master DBAs on staff and Certified DBAs at support centers. View details
- Primary Use Case
- 24x7 Support
- License
- Commercial
- Deployment
- SaaS
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Freshdesk
by FRESHWORKSIt is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster. View details
- Primary Use Case
- Helpdesk
- License
- Commercial
- Deployment
- SaaS
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Helprace
by HELPRACE INCHelprace is a complete customer support solution for virtually any company out there. The help desk, knowledge management and customer feedback applications are offered on a stand-alone basis or within one integrated system. Helprace is designed to b... View details
- Primary Use Case
- Customer Support
- License
- Commercial
- Deployment
- SaaS
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LiveChat
by LIVECHAT, INC.LiveChat is an online marketing, live support and web analytics application for SMB and large enterprises. It allows companies to talk with visitors in real time on their website. View details
- License
- Commercial
- Deployment
- SaaS
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LP Chat
by LIVEPERSON, INC.LP Chat enables businesses to send instant message to prospects and customers across multiple channels and screens including websites, social media, and mobile devices. View details
- License
- Commercial
- Deployment
- SaaS
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Surfly
by SURFLYSurfly is a proven solution that enables companies to boost sales conversions. Co-Browsing has never been safer. Surfly’s unique approach does not require you to download any software or plugins, nor does it require any installation - making it si... View details
- Primary Use Case
- Digital Sales, Customer Support, Customer Experience, Co-Browsing, Customer Engagement, Customer Service, Visual Engagement, Customer Care, Video Chat, Omnichannel, Contact Center, The Human Touch, Retention, API, SaaS, Surfly, InsurTech, Insurance, and Digital
- License
- Commercial
- Deployment
- SaaS, On-Premise
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SurveyCrest
by SURVEYCRESTSurveyCrest is a survey that helps small and medium sized businesses gather insight and customer feedback to make informed decisions. Its Web based survey/form creation and publishing tools are intelligent enough to allow capturing and analysis of al... View details
- Primary Use Case
- Customer Satisfaction Survey
- License
- Open Source
- Deployment
- On-Premise
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Zendesk
by ZENDESK, INC.Zendesk is a Web based customer support tool that allows companies to provide assistance to their users. View details
- License
- Commercial
- Deployment
- SaaS