Conversocial
Conversocial provides social customer care software for prioritizing conversations, workflow management and analytcs. It allows agents to have conversations with customers and help re engage them before it's too late. It serves the technology, retail, and ecommerce industries.
Company Info
- HQ Location
- United States
- Year Founded
- 2010
- Employees
- 50
- Website
- https://www.conversocial.com/
Products by Conversocial
Company Headquarters
Related News
-
Nov 20
Can AI's Sameness Problem Be Solved? This Founder Thinks So
Runway co-founder and CEO Cristóbal Valenzuela thinks it’s not actually a technology problem. Continue reading...
-
Nov 20
The Rise of AI as a Real-Time Coach in the Modern Contact Center
With real-time sentiment cues and escalation alerts, agents are never alone in tough customer interactions. Continue reading...
-
Nov 20
What Is Net Promoter Score (NPS)? A 2025 Roadmap
NPS isn’t going anywhere (we think). Here’s how to interpret it, strengthen it and fit it into a modern CX measurement strategy. Continue reading...
-
Nov 20
Beyond NPS: The Customer Trust Analytics Model for CX Strategy
NPS and CSAT don’t tell you why customers stay loyal. Trust analytics does. Continue reading...
-
Nov 20
Sprinklr & SAMY Expand Partnership for CX Solutions
Global brands gain access to integrated customer experience management through expanded strategic alliance announced in New York. Continue reading...