Helprace is a complete customer support solution for virtually any company out there. The help desk, knowledge management and customer feedback applications are offered on a stand-alone basis or within one integrated system. Helprace is designed to be used across a wide range of vertical industries including technology, government, media, and retail, and is scalable for businesses of all sizes.
Primary Use Cases
Let’s face it, most content is underutilized, if used at all. Why? Most companies don’t have a go-to-market strategy, let alone a content strategy. Continue reading...
Technical debt's repercussions can reverberate throughout a business, creating long-term issues. And let's be clear: we're not just talking about code here. Continue reading...
Consolidation is continuing in the CX industry, with acquisitions focusing in one area particularly: AI and machine learning. Continue reading...