Helprace is a complete customer support solution for virtually any company out there. The help desk, knowledge management and customer feedback applications are offered on a stand-alone basis or within one integrated system. Helprace is designed to be used across a wide range of vertical industries including technology, government, media, and retail, and is scalable for businesses of all sizes.
Primary Use Cases
Liveops is adding to its collection of training services today with a new customizable distance learning program for contact center workers called Skill Builder. Continue reading...
If you’ve ever had a problem with a product, there’s a good chance you picked up the phone and called customer support. Continue reading...
There was once a company whose packaging was notoriously difficult to open. In fact, a TV program had a competition where it offered a prize for anybody who could open the package without spilling the contents. Nobody won the prize. Why would an organization do that? Internal efficiency. Cont...Read more