Helprace is a one stop solution for an organization's helpdesk, feedback community and other customer service needs. Helprace helps companies offer spectacular customer service in an all-in-one platform. This software consists of a support ticket system, knowledge base, community and feedback widget.
- HQ Location
- United States
- Year Founded
At its root, design thinking addresses the critical areas of who, what, how and why. But, it needs to start with the customers' needs.
Given the popularity of messaging in their daily lives, it's only natural that people want to interact with companies in the same way.
Technological advancements aren’t the only drivers behind the shifting business landscape: the workforce itself is evolving.
Gartner and Forrester recently shared some bleak predictions for the future of CX — but it's a future businesses can avoid by taking proactive steps today.
5G is being rolled out in the US and many believe that it will profoundly change the workplace. One thing likely to change is remote work. Here's why.