Products tagged customer engagement.
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CXInfinity
by CXINFINITYCXInfinity is the business messaging and customer engagement platform to engage the customers at the right time via the right channel. They offer end-to-end call center solutions to transform your user experience. CXInfinity is delivering an exce... View details
- Primary Use Case
- contact center solution, omnichannel engagement
- License
- Commercial
- Deployment
- SaaS
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Disqus
by DISQUS, INC.Disqus is an online discussion and commenting service for websites and online communities that uses a networked platform. It includes social integration, social networking, user profiles, spam and moderation tools, analytics, email notifications, and... View details
- License
- Commercial
- Deployment
- SaaS, On-Premise
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Live2Support Live Chat software
by LIVE2SUPPORT INCLive2Support is an advanced features and affordable live chat software for websites to communicate with customers in real time. View details
- License
- Commercial
- Deployment
- SaaS
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Moxie Suite
by MOXIE SOFTWAREMoxie Suite unites live chat, knowledge and emails solutions with analytics and intelligent decisioning for eCommerce. Capabilities include: intelligent decisioning, digital engagement, performance analytics and responsive design. View details
- Primary Use Case
- Customer engagement software
- License
- Commercial
- Deployment
- SaaS
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Surfly
by SURFLYSurfly is a proven solution that enables companies to boost sales conversions. Co-Browsing has never been safer. Surfly’s unique approach does not require you to download any software or plugins, nor does it require any installation - making it si... View details
- Primary Use Case
- Digital Sales, Customer Support, Customer Experience, Co-Browsing, Customer Engagement, Customer Service, Visual Engagement, Customer Care, Video Chat, Omnichannel, Contact Center, The Human Touch, Retention, API, SaaS, Surfly, InsurTech, Insurance, and Digital
- License
- Commercial
- Deployment
- SaaS, On-Premise
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SurveyCrest
by SURVEYCRESTSurveyCrest is a survey that helps small and medium sized businesses gather insight and customer feedback to make informed decisions. Its Web based survey/form creation and publishing tools are intelligent enough to allow capturing and analysis of al... View details
- Primary Use Case
- Customer Satisfaction Survey
- License
- Open Source
- Deployment
- On-Premise
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TriggMine
by TRIGGMINETriggMine is an automated email marketing platform, tailored for the needs of e-commerce. This platform helps to drive website visitors into customers. It’s CMS-based plugin enables launching triggered email marketing campaigns, that help improve ret... View details
- Primary Use Case
- Marketing platform
- License
- Commercial
- Deployment
- SaaS
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Voxtron Contact Centre
by VOXTRON MIDDLE EASTVoxtron, experts on delivering top-notch customer engagement optimization solutions such as contact center software solutions (IVR, VCC, Auto dallier, Self-service), CRM, Vernit WFO, Aptean Compliance Solutions, ERP, Chatbot, RPA, CX Engage. View details
- Primary Use Case
- Multimedia Contact Center, IVR, Voice Recording, Professional Call Center Headsets and Social Media Monitoring
- License
- Commercial
- Deployment
- On-Premise
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WebEngage
by WEBENGAGEWebEngage is a marketing automation software that helps B2C companies drive more revenues from existing customers and anonymous users. WebEngage helps companies segment customers and engage with them in a contextual and personalized manner throug... View details
- Primary Use Case
- Multi-Channel User Engagement, Marketing Automation, Cross-Device User Profiles, User Behavior Tracking & Analysis, User Segmentation, In-App Messages, Push Notifications, Web Messages, Offline Text Messages, Email Marketing, and Marketing Cloud
- License
- Commercial
- Deployment
- SaaS, On-Premise