CXInfinity is the business messaging and customer engagement platform to engage the customers at the right time via the right channel. They offer end-to-end call center solutions to transform your user experience.
CXInfinity is delivering an exceptional agent and customer experience for 11 years with 150+ deployments, 98.7% customer retention rate, & 70+ 3rd party integrations. They offer scalable and flexible solutions for agents to optimize their productivity and deliver enhanced customer experience across multiple platforms through a single agent interface.
Product Details
- Product
- CXInfinity
- Company
- CXInfinity
- HQ Location
- United States
- Year Founded
- 2008
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
contact center solution, omnichannel engagement
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