CXInfinity is the business messaging and customer engagement platform to engage the customers at the right time via the right channel. They offer end-to-end call center solutions to transform your user experience.
CXInfinity is delivering an exceptional agent and customer experience for 11 years with 150+ deployments, 98.7% customer retention rate, & 70+ 3rd party integrations. They offer scalable and flexible solutions for agents to optimize their productivity and deliver enhanced customer experience across multiple platforms through a single agent interface.
Product Details
- Product
- CXInfinity
- Company
- CXInfinity
- HQ Location
- United States
- Year Founded
- 2008
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
contact center solution, omnichannel engagement
Related News
-
Apr 24
Real-Time CX Is a Lie If Your Systems Aren't Aligned
Fast responses mean nothing if the status, promise or system state doesn't match reality. Here's the CX metric that actually matters. Continue reading...
-
Apr 24
Agile and Non-Agile Marketing Teams Are Stuck on 2 Different AI Problems
Agile marketers worry about AI governance. Non-Agile teams still question if it works. That gap explains everything about who's winning. Continue reading...
-
Apr 24
PolyAI Launches Agent Development Kit to Put Enterprise CX Development Back in Developers' Hands
PolyAI's new Agent Development Kit lets enterprise developers build on CX AI agents using their own IDEs, coding assistants and version control workflows. Continue reading...