CXInfinity is the business messaging and customer engagement platform to engage the customers at the right time via the right channel. They offer end-to-end call center solutions to transform your user experience.
CXInfinity is delivering an exceptional agent and customer experience for 11 years with 150+ deployments, 98.7% customer retention rate, & 70+ 3rd party integrations. They offer scalable and flexible solutions for agents to optimize their productivity and deliver enhanced customer experience across multiple platforms through a single agent interface.
Product Details
- Product
- CXInfinity
- Company
- CXInfinity
- HQ Location
- United States
- Year Founded
- 2008
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
contact center solution, omnichannel engagement
Related News
-
Jun 12
When AI Agents Can Act, Permission Rules Are the New Guardrails
Agentic AI isn't just answering customer questions anymore — it's taking action. Continue reading...
-
Jun 12
The CMO's Case for Using AI Beyond the Busy Work
Most marketing teams are using AI for productivity. The teams reshaping their influence are using it for decisions. Continue reading...
-
Jun 12
Acknowledgement Is the CX Strategy Most Organizations Are Overlooking
Efficiency and delight get the attention. Acknowledgement drives loyalty. Here's why CX leaders need to design for being seen. Continue reading...