TriggMine is a service for returning abandoned shopping carts that is built on the basis of email triggers. Once the customer leaves the site, the system will send an email to the customer. These emails result in an increase in sales for businesses and solve the problem of abandoned shopping carts.
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Companies that have seen a positive revenue growth collect more customer experience (CX) data than other non-growth companies, according to a recent survey by Gartner The survey found that nearly 80% of growth organizations use customer surveys to collect customer experience data, compared with...Read more
Data has become the lifeblood of modern enterprises. However, past conversations with CIOs revealed a dramatic range of data and predictive analytics maturity from organization to organization. Continue reading...
My team of data and analytics researchers and consultants falls into two main specialties: one for structured data, what we consider “traditional” data or information that can be organized into a spreadsheet, and the other for unstructured data, i.e. Continue reading...
For any company that depends on data to drive its applications and business strategies — and let’s face that means most enterprises — Gartner’s recent research that shows nearly half of IT leaders planning further investment in analytics over the next year will be no sur...Read more
In all the discussion about artificial intelligence (AI) and its place in the enterprise, the role of business intelligence (BI) and what it can do is often overlooked. Continue reading...