Moxie Suite unites live chat, knowledge and emails solutions with analytics and intelligent decisioning for eCommerce. Capabilities include: intelligent decisioning, digital engagement, performance analytics and responsive design.
Product Details
- Product
- Moxie Suite
- Company
- Moxie Software
- HQ Location
- United States
- Year Founded
- 2006
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Customer engagement software
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