Zendesk, Inc. is a provider of Web applications for customer care and support. It enables users to submit, update, qualify, assign, and share support tickets via email. The company was founded in Copenhagen, and is now headquartered in San Francisco.
- HQ Location
- United States
- Year Founded
Products by Zendesk, Inc.
The ESB has evolved into a hybrid pattern in the fast growing enterprise of APIs, microservices and cloud infrastructure.
The truth is as soon as you publish content as a representative of a B2B company, your content is treated with the same kind of cynicism as your sales deck.
One key for brands looking to make AI part of their CX strategy is to test the AI outputs before they are released to customers.
While communications & collaboration technology can help workers, they can also hinder productivity. Here's how.
If we spend just that much more time thinking about the future impact rather than present convenience, we can do a lot better.