Acquire is customer service and support software that provides users with a multi-channel customer communication platform which focuses on customer support, sales and onboarding processes.
The platform is equipped with a full range of tool sets including live chat, customer profile management, chatbots, co-browsing capabilities, and video and voice call functionality.
Primary Use Cases
Live chat software, Live video chat, co-browsing, chatbots, and screen sharing
Every customer hits a roadblock at some point, forcing them to make a quick decision. It’s how businesses react that separates the winners and losers.
A characteristic of successful companies today is they embrace technology AND human potential, combine emotional intelligence with data.
How to maintain, or, better yet, improve CX through the acquisition process and when the organizations are merged.