Acquire is customer service and support software that provides users with a multi-channel customer communication platform which focuses on customer support, sales and onboarding processes.
The platform is equipped with a full range of tool sets including live chat, customer profile management, chatbots, co-browsing capabilities, and video and voice call functionality.
Primary Use Cases
Live chat software, Live video chat, co-browsing, chatbots, and screen sharing
Customer service is consistently the least valued area of a business. Why? Because businesses still do not value their customers.
Millennials are looking for convenience, and rigid product and service verticals are failing to provide them with that.
If a chatbot is able to provide truly useful information, people are increasingly willing to interact with them.