Acquire is the first communication platform to innovate beyond traditional text chat widgets and connect customers and companies through our multi-channel/AI chat messenger.
Acquire is used for Sales, Support & Customer Support teams in global leading brands, across the entire customer journey from engagement, acquiring, retention and support.
- HQ Location
- United States
- Year Founded
You have to work pretty hard to turn a brand advocate into a brand detractor, but that's what happened here.
Supported by the most advanced technology on the back end, a conversational experience is an easy and conversant exchange between customer and company.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
The key differentiator of messaging — its asynchronous, turn-based nature — makes it an ideal channel for customer service and broader customer engagement.
Technical documentation plays a larger role in the customer journey — pre and post purchase — than most businesses currently account for.