Acquire is the first communication platform to innovate beyond traditional text chat widgets and connect customers and companies through our multi-channel/AI chat messenger.
Acquire is used for Sales, Support & Customer Support teams in global leading brands, across the entire customer journey from engagement, acquiring, retention and support.
- HQ Location
- United States
- Year Founded
Over the coming years, customer support professionals will be equipped to better assist customers through a combination of improved technology and soft skills.
The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls.
Every customer hits a roadblock at some point, forcing them to make a quick decision. It’s how businesses react that separates the winners and losers.
A characteristic of successful companies today is they embrace technology AND human potential, combine emotional intelligence with data.
How to maintain, or, better yet, improve CX through the acquisition process and when the organizations are merged.