Acquire is the first communication platform to innovate beyond traditional text chat widgets and connect customers and companies through our multi-channel/AI chat messenger.
Acquire is used for Sales, Support & Customer Support teams in global leading brands, across the entire customer journey from engagement, acquiring, retention and support.
- HQ Location
- United States
- Year Founded
Even the strongest customer experience program is put to the test during the holiday season. Here are some tips to prepare.
Forrester has proposed a simple formula to help enterprises calculate how much value they deliver to customers. A recent shopping experience put it to the test.
Given the popularity of messaging in their daily lives, it's only natural that people want to interact with companies in the same way.
Over the coming years, customer support professionals will be equipped to better assist customers through a combination of improved technology and soft skills.
The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls.