Chat Outsource is an all-in-all a reliable solution to a client's business chat outsourcing needs. It provides customers with well experienced live chat agents. No matter what business industry it is, its live support agents will handle all customer’s queries and address them professionally.
Primary Use Cases
Let me tell you the tale of a missing table. After three years in our current house, my wife and I are in the middle of a project to get our back garden landscaped and arranged just the way we want it. Continue reading...
The COVID-19 pandemic has caused sharp drops in sales and revenues for many companies, resulting in layoffs and other cost-cutting measures, including reductions to customer experience (CX) budgets. Continue reading...
Contact center operations are dynamic. Workloads randomly arrive in any center that handles customer-initiated contacts. This, coupled with the reality of how queues behave, means that agents who are helping manage the workload affect service level — in a good way — far more than they may reali...Read more