RepuGen is an online healthcare reputation management and patient satisfaction software for medical practices and groups, hospitals and individual physicians. The software helps nurturing patient relationships and drive your patients to post genuine reviews and experience on HealthGrades, RateMDs, Google, and more.
Primary Use Cases
Online Reputation Management, Customer Feedback, Feedback monitoring, Online review monitoring, Customer Review Management, Reputation Development, patient sentiment analysis, and patient satisfaction monitoring
Supported by the most advanced technology on the back end, a conversational experience is an easy and conversant exchange between customer and company.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
The key differentiator of messaging — its asynchronous, turn-based nature — makes it an ideal channel for customer service and broader customer engagement.