RepuGen is an online healthcare reputation management and patient satisfaction software for medical practices and groups, hospitals and individual physicians. The software helps nurturing patient relationships and drive your patients to post genuine reviews and experience on HealthGrades, RateMDs, Google, and more.
Primary Use Cases
Online Reputation Management, Customer Feedback, Feedback monitoring, Online review monitoring, Customer Review Management, Reputation Development, patient sentiment analysis, and patient satisfaction monitoring
Technical documentation plays a larger role in the customer journey — pre and post purchase — than most businesses currently account for.
Customer-facing platforms use analytics all the time to improve customer experiences. Why not do the same with your internal systems?
Customer service is consistently the least valued area of a business. Why? Because businesses still do not value their customers.