Provide Support Live Chat is a website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, secure connection, encrypted chats, visitor's geo location, referrer, etc. It's a fully customizable chat window to fit the client's website design.
Primary Use Cases
Live Chat Software
When COVID-19 forced offices worldwide to shut down, contact centers had to quickly adapt. Continue reading...
Many companies are turning to self-service to provide a better customer experience at a lower cost. In fact, a report by Customer Contact Week Digital found that 91% of organizations identify web self-service as a relevant investment focus. Continue reading...
Business looks significantly different today than it did just a few months ago. While the impact of the pandemic on enterprise operations and strategies has varied dramatically across industries, one thing has remained consistent: consumers are changing the way they engage with brands. Continue...Read more