Survicate is an all-in-one customer feedback tool designed for Small and Midsize Business. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys and questionnaires.
Primary Use Cases
Having a voice of the customer (VOC) program is one thing, but having a program that actually impacts your customer experience is something else.
Members of distributed teams must identify their roles and priorities in order to choose the real-time collaboration platform that best meets their needs.
Net Promoter Score may be easy for companies to gather and assess, but it does a poor job of predicting customer retention.