CakeMail, Inc. is a provider of email marketing software for small and medium businesses. The company enables customers to build and send email campaigns. It serves marketers through a network of resellers and distributors worldwide.
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Products by CakeMail, Inc.
CX teams should be composed of members from across the organization, who bring a wide variety of skills.
Most risk and compliance tasks require experience and judgment, and can’t be automated at scale.
In your role as a leader, you need to maintain your emotional equilibrium, be calm to help your teams maintain focus.
A customer experience strategy is only as good as your organization's ability to implement and execute that strategy.
Blog posts falling on deaf ears (or...blind eyes)? Here are some strategies that can help increase your blog post conversions.