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• Aug 5

  Looking to Build Resilience? Rethink Your Approach to IT

  Organizations compressed years of digital transformation into just a few weeks earlier this spring. And while it may be tempting to now slow down the pace of change, that would be inadvisable. Most companies have more work to do if they want to build resilience for the future. Continue reading...

• Aug 5

  8 Ways to Make Virtual Meetings More Engaging

  Remember when you could wander into a colleague’s office to ask a question? Or you could quickly gather the team for an urgent brainstorming session? COVID-19 put an end to that spur-of-the-moment engagement and replaced it with back-to-back video calls. In the beginning, Zoom was the hero of t...Read more

• Aug 5

  Designing a Digital Workplace for the Long-Haul

  A large number of organizations have invested in developing and maintaining digital workplaces, but those investments are now being tested to see if they're right for the long-haul. Continue reading...

• Aug 5

  Why Behavioral Data Is the New Focus Group

  The focus group traces its origins back to the mid-1940s. Its death has been predicted many times, but inviting customers to participate in focus groups remains a common tactic to this day. Nevertheless, the value of the focus group remains questionable as multiple factors impact the integrity o...Read more

• Aug 5

  How Network Analytics Can Help Us Avoid Digital Fatigue

  The working from home (WFH) mandate has inspired a love-hate relationship in many of us. What we lose in our daily commutes, we gain in digital fatigue. Too many ZOOM meetings, too much time online, too many demands are all common complaints. I previously wrote about digital overload, Conti...Read more