Since 2011, Hiver helps teams collaborate right from their email inbox, helping Support, Sales, Project Management, Recruitment and Operations processes become more efficient. It aims to make collaboration in companies simple, intuitive and quick using tools that are almost invisible.
- HQ Location
- United States
- Year Founded
Business leads know their data better than anyone else in the organization, which is why they need to join IT in any content management projects.
For brands to offer the kind of on-demand, self-service experience customers expect, AI-powered chatbots will be an important part of the CX mix.
Great CX and UX professionals should have the ability to imagine more than the “happy path,” where everything goes right for the customer and the system.
Eliska Dockalova discussed with CMSWire what's top of mind in her role as director of customer experience at Kiwi.com
Why are single page applications such a hot trend in the world of web development and digital experience? CMSWire asks those in the know.