The Web Technology Group

Related News

• Oct 22

  5 Customer Success Lessons Electric Utilities Should Adopt from High-Tech

  Electric utilities have had a weak relationship with customers — whom they called customers “ratepayers” until recently — for years now. But like all other industries, they must now reinvent their relationship with customers due to several key factors placing enormous pressure upon them: Digit...Read more

• Oct 22

  SharePoint Syntex: The First Stop on the Road to Project Cortex

  Whatever happened to Project Cortex? Microsoft introduced Cortex with great fanfare at its 2019 Ignite Conference, with subsequent posts reaffirming general availability by mid-2020. As late as May 2020, general availability was still being touted for the first half of 2020. Continue r...Read more

• Oct 22

  Mapping Employee Journeys Can Make a Better Workplace

  The 42% of organizations that have a customer journey map developed it within the past two years, so it’s getting hot, according to a report from Hanover Research. So if organizations put so much faith into customer journey mapping, shouldn't do the same for their employees, too? Should they Con...Read more

• Oct 22

  Does Netflix CEO's 'Pure Negative' Comment on Working from Home Have Merit?

  Has your organization adapted to working from home yet? Many say yes. One prominent CEO likely wishes the remote shift never happened. Netflix CEO Reed Hastings calls remote working a “pure negative.” He'd like his workforce to return to the office “12 hours after a (COVID-19) vaccine is approve...Read more

• Oct 21

  Building a Dynamic Cloud Strategy: What It Means and How It Changes in the Wake of COVID-19

  COVID-19 has brought about a fundamental shift in technology strategy. Organizations have been forced to transform their cloud and infrastructure strategies overnight. The digital transformation timeline has accelerated by exponential leaps and bounds. Continue reading...