CMSWire Tweet Jam: Digital Literacy in the Workplace #DigWorkChat

CMSWire Tweet Jam: Digital Literacy in the Workplace #DigWorkChat


As organizations large and small go through digital transformation, they all face a common challenge: how to keep the digital skills of the workforce up to date in an increasingly volatile market. While pockets of training do exist, they often focus on one-off initiatives related to technology-specific learning. The key now is for businesses to shift their focus to a broader approach aimed at continuous improvement. 

Join us on Jan. 30 as we discuss digital literacy programs: what they are, how to measure them and what skills they need to impart to be effective. The Tweet Jam will take place at 10 am PT / 1 pm ET / 1800 GMT. Everyone is invited to join in on Twitter using the #digworkchat hashtag. The questions we'll be discussing will be posted below, a day before the conversation.

The Questions

The following questions will guide our conversation:

  1. How do you define "digital literacy?
  2. We hear about the competition for talent on a regular basis. Report after report show executives acknowledge the skill shortage holding back their transformation efforts. So why are so few businesses investing in digital literacy programs?
  3. Charles Jennings said "real learning" happens with experience, practice, conversation and reflection. Are current efforts providing space for all four of those to happen?
  4. Digital literacy programs are often only rolled out as part of a technology launch. How can businesses expand this approach to help people gain more flexible and sustainable skills that aren't tied to a specific tool?
  5. What can businesses do to make learning part of daily work rather than a separate endeavor?
  6. What kind of expectations should businesses create for their literacy programs? Should everyone be expected to reach the same level of digital proficiency?

Participation Guidelines

A few things to keep in mind: 

  • Introduce yourself with your first #digworkchat tweet. Include your name, job title and organization you work for.
  • Answer question one with A1, question two with A2, etc. — and always include the #digworkchat hashtag. For example, "@bigbird A2 Awareness of a problem and investing in efforts that don't have a direct ROI (in executive's minds) aren't the same thing #digworkchat" 
  • Please don't pitch products or services — stay knowledge focused.
  • Keep the discussion professional, but informal.  
  • Remember this is a public chat — be thoughtful.
Still confused how to join? Read this.

We hope to see you then!

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