Articles
Channel: Knowledge & Findability
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Knowledge Graphs: Adding the Human Factor to Unlock Real Intelligence
The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
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Managing Enterprise Search Security
Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
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Why Is Enterprise Search So Difficult?
Frustration and dissatisfaction are common emotions when it comes to enterprise search. Why is that the case?
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Microsoft’s Project Cortex Wants You to Hire a Knowledge Manager
As part of Microsoft’s Project Cortex rollout, Microsoft is advocating for new knowledge management positions, staffed by living, breathing human beings.
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Where Have All the Experts Gone? The Hunt for Corporate Expertise
One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.
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Knowledge Management Remains a Great Challenge for Many Organizations
How can an organization's teams successfully manage knowledge through a crisis and beyond? One organization shares its strategies.
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The State of Knowledge Management in 2020
The field of Knowledge Management (KM) is constantly changing, and adding to its arsenal of tools, technologies and objectives. Here is where we're at.
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Enterprise Search Development: Start With the User Interface
Search managers developing their existing application or planning a new application should start with the user interface (UI) and work backwards.
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Microsoft Project Cortex Ushers in the Age of Topic Computing
Project Cortex offers enormous potential for dealing with information overload at work, but can it deliver in its current timeline?
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Cognitive Tech, Implementation Challenges and Other Enterprise Search Trends
We've uncovered some important trends for enterprise search technologies and strategies.
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Enterprise Search and Machine Learning: A Match Whose Time Has Come
When you first introduce machine learning to your enterprise search, you’ll inevitably make some mistakes.
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Using AI for Metadata Creation
Rules-based auto-classification has been around for years, but recent advances in AI has made it a viable solution for improving an organization's metadata.
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How Sticky Is Your Enterprise Search?
Companies devote time and money to perfecting their website's SEO. Now it's time to devote some of the same resources to internal search.
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The Dirty Secret of Enterprise Search: It's All About Good Content
Enterprise search isn't magic: it takes good quality content and good quality metadata to produce strong search results.
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