Articles
Channel: Knowledge & Findability
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One Business Outcome of the Pandemic: Organizational Knowledge Loss
Businesses lost intellectual capital and organizational knowledge when they laid off, furloughed or reduced workers' hours due to the pandemic.
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Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks
We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.
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SharePoint Syntex: The First Stop on the Road to Project Cortex
Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.
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Why Enterprise Search Should Be Like Your Favorite Restaurant
How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?
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Knowledge Graphs: Adding the Human Factor to Unlock Real Intelligence
The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
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Managing Enterprise Search Security
Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
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Why Is Enterprise Search So Difficult?
Frustration and dissatisfaction are common emotions when it comes to enterprise search. Why is that the case?
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Microsoft’s Project Cortex Wants You to Hire a Knowledge Manager
As part of Microsoft’s Project Cortex rollout, Microsoft is advocating for new knowledge management positions, staffed by living, breathing human beings.
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Where Have All the Experts Gone? The Hunt for Corporate Expertise
One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.
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Knowledge Management Remains a Great Challenge for Many Organizations
How can an organization's teams successfully manage knowledge through a crisis and beyond? One organization shares its strategies.
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The State of Knowledge Management in 2020
The field of Knowledge Management (KM) is constantly changing, and adding to its arsenal of tools, technologies and objectives. Here is where we're at.
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Enterprise Search Development: Start With the User Interface
Search managers developing their existing application or planning a new application should start with the user interface (UI) and work backwards.
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Microsoft Project Cortex Ushers in the Age of Topic Computing
Project Cortex offers enormous potential for dealing with information overload at work, but can it deliver in its current timeline?
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Cognitive Tech, Implementation Challenges and Other Enterprise Search Trends
We've uncovered some important trends for enterprise search technologies and strategies.
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