Articles
Channel: Knowledge & Findability
-
(I Can't Get No) Search Satisfaction
Nine lessons learned over a two-decade career in enterprise search, with a particular focus on achieving search satisfaction.
Continue reading...
-
Knowledge Management vs. Organizational Intelligence: What's in a Name?
Whether you talk about digital transformation, information governance, organizational intelligence or good old KM, make the language work for you.
Continue reading...
-
Knowledge Retention in Times of Disruption
We can take steps to get smarter about knowledge retention, as long as we recognize that knowledge is many things, not one.
Continue reading...
-
Defining the Knowledge-Centric Digital Workplace
A digital workplace that strategically centers knowledge is critical to elevating an organization's learning and innovation culture.
Continue reading...
-
How Well Do You Understand Your Content Processing Pipeline?
A search index is created using a content processing pipeline, but a number of issues can appear along the way.
Continue reading...
-
Reboot Knowledge Management for the Post-Pandemic Workplace
Let’s be honest. Before COVID-19 upended everything, very few organizations were doing knowledge management well.
Continue reading...
-
Where Big Data and Knowledge Management Intersect in 2021
Five years ago I wrote about where big data and knowledge management overlap. Needless to say, a lot has changed in the intervening years.
Continue reading...
-
The Rise and Fall of Microsoft Search
No one's ever made a business case for a Microsoft app on the basis of its search. The CIO decided to implement and search came along for the ride.
Continue reading...
-
AI and Enterprise Search: Who's in Control?
We face a potential loss of control of business-critical applications when we do not know how AI is configured, applied and then modified.
Continue reading...
-
It’s 2021, Do You Know Where Your Silos Are?
When working remotely, it’s tempting to spend our time in a Slack chat with our department, but that leaves us unaware of what’s happening in other departments.
Continue reading...
-
Empowering Teams With Enterprise Search
Two common challenges of managing search applications share the same solution: focus training and evaluation at the individual team level.
Continue reading...
-
Breaking Down Agile Business Strategies
Last year taught us all the value of agility. As we look forward, this framework will help you break down how to deliver on your agile business strategies.
Continue reading...
-
Not So Open Any More: Elasticsearch Relicensing and Implications for Open Source Search
Elastic’s actions over the years, such as deliberately mixing Apache 2 and Elastic licensed code, have shown it was shifting away from a true open source model.
Continue reading...
-
When Personalized Enterprise Search Results Are Hidden in a Black Box
AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
Continue reading...
Displaying 1-14 of 35