Articles
Channel: Knowledge & Findability
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It’s 2021, Do You Know Where Your Silos Are?
When working remotely, it’s tempting to spend our time in a Slack chat with our department, but that leaves us unaware of what’s happening in other departments.
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Empowering Teams With Enterprise Search
Two common challenges of managing search applications share the same solution: focus training and evaluation at the individual team level.
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Breaking Down Agile Business Strategies
Last year taught us all the value of agility. As we look forward, this framework will help you break down how to deliver on your agile business strategies.
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Not So Open Any More: Elasticsearch Relicensing and Implications for Open Source Search
Elastic’s actions over the years, such as deliberately mixing Apache 2 and Elastic licensed code, have shown it was shifting away from a true open source model.
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When Personalized Enterprise Search Results Are Hidden in a Black Box
AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
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Reading Between the Lines of Enterprise Search
Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.
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One Business Outcome of the Pandemic: Organizational Knowledge Loss
Businesses lost intellectual capital and organizational knowledge when they laid off, furloughed or reduced workers' hours due to the pandemic.
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Scanning and Selecting Enterprise Search Results: Not as Easy as It Looks
We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.
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SharePoint Syntex: The First Stop on the Road to Project Cortex
Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.
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Why Enterprise Search Should Be Like Your Favorite Restaurant
How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?
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Knowledge Graphs: Adding the Human Factor to Unlock Real Intelligence
The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
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Managing Enterprise Search Security
Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
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Why Is Enterprise Search So Difficult?
Frustration and dissatisfaction are common emotions when it comes to enterprise search. Why is that the case?
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Microsoft’s Project Cortex Wants You to Hire a Knowledge Manager
As part of Microsoft’s Project Cortex rollout, Microsoft is advocating for new knowledge management positions, staffed by living, breathing human beings.
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