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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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Editorial
A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
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Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
Pixelated grey thumbnail with two rectangular headshots of CMSWire TV's show, The Digital Experience host, Dom Nicastro and guest, Jeff Harling
The Digital Customer Experience Roadmap at Zoom
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Articles Tagged "Australia"

Feature
Article
Digital Marketing
Microsoft Touts Bing as Google Threatens to Pull Search Out of Australia Over Legal Woes
Feature
Article
Information Management
Celebrate #BigDataWeek With Insights, Hackathons
Feature
Article
Information Management
Australian States Debate Data Sovereignty Issues With Cloud Computing
Feature
Article
Web Experience
Aussies Love Facebook, Businesses Down Under Want In On the Game Too
Feature
Article
Document Management
Laserfiche Certified For Aussie Doc Management Standards Compliance
Feature
Article
Web CMS
Elcom Releases CommunityManager.NET 7.3; Highlights Testing, RSS, EditLive Integration
Feature
Article
Information Management
BT Opens Customer Showcase in Australia, Highlights Cloud Computing
Feature
Article
Information Management
Australian Government Outlines Cloud Computing Requirements for Agencies & Vendors
Feature
Article
Information Management
Cloud Computing: The Aussie Scenario
Feature
Article
Web CMS
Immediacy Web CMs 6.0 Goes Public Down Under
Feature
Article
Events
Web Publishing Geeks Converge on Sydney
Feature
Article
Web CMS
G'Day Mate, My Name is Ektron
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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