Tag: customer retention

Is Marketing Missing the Customer Experience Revenue Opportunity?

In Economic Downturn, Adopt Durable Growth for Better Customer Experience

Customer Acquisition Really Stinks Sometimes. Here's Why

What Predictive Analytics Are and How They Can Help Your Business

How to Understand Customer Churn When There Is No Return

The Most Powerful Model for Any Business: Subscription

Why Marketers Need to Obsess Over Net Revenue Retention

How AI-Based Marketing Can Improve Customer Retention

Where Are Marketing Leaders Focusing, Retention or Acquisition?

Pandemic or Not, You Need Empathy-Driven Customer Experiences

Can BIMI Help Marketers Build Customer Trust?

Providing Customer Experience While Maintaining Customer Expectations