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Customer Experience
Zoho Aims for the Enterprise with Customer Relationship Management App Update
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Customer Experience
Evolv Claims Big Data Can Improve Employee Performance
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Customer Experience
Which Marketing Channels Provide the Most Value?
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Events
Q4 Planning: Top Customer Experience, Social Business Conferences & Events (14-Nov-13)
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Customer Experience
IBM Buys Fiberlink to Secure BYOD Strategies
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Customer Experience
Need Help? Google Offers New Video Chat Option
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Customer Experience
Welcome to the Big Data World: More Personalization, Less Privacy
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Customer Experience
Bloomfire Answers Salesforce Users' Dreams, Enterprises Benefit Too
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Customer Experience
How to Optimize Mobile for Holiday Purchases [Infographic]
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Customer Experience
Complaints are a Gift in the Age of the Empowered Customer
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Social Business
Do Employees Need Rewards to be Active on Social Media?
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Customer Experience
New Vocus Marketing Suite Adds Social Customer Tracking
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Information Management
The Internet of Things Will Change Everything, Including the Economy
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Customer Experience
Leap Motion Controller Gestures to the Tech Horizon
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Customer Experience
Predictive Analytics, Passive Wi-Fi Tracking and Other Privacy Threats
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Customer Experience
Web Experience: Putting People's Needs First
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Customer Experience
SugarCRM's New CRM Experience Focuses on Individuals
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Social Business
Weekend Reads: The Psychology of Leadership + Becoming a Customer-Centric Business
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Customer Experience
This Week: Twitter's IPO...1999, Again? + How Humans Trump Big Data
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Digital Asset Management
Southpaw Tech Updates Tactic for Faster Digital Asset Workflows
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Customer Experience
Is Your Customer Experience Ready for the Holidays? [Infographic]
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Customer Experience
Put Yourself in the Customer's Shoes for Great UX Design
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Customer Experience
Forrester Report: Do We Need Chief Digital Officers?
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Customer Experience
Better Human Understanding, Not Big Data, Is the Future of Business
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Customer Experience
ClickTale Partners with Optimizely for User Tracking, A/B Testing
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Social Business
8 Features Intranets Can Steal from Customer Experience Solutions
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Customer Experience
Forrester: Top Tech Trends Say Hold onto Your Virtual Hat