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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
An orange kitten and a light-colored puppy sleep closely snuggled together on a soft white surface, both with their eyes closed and looking peaceful.
Marketing vs. IT Was Never the Problem — Structure Was
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News
Two Kustomer team members collaborate at a laptop during an event, seated at a booth with a banner reading “Empower CX Teams. Wow Customers. Amplified by AI,” surrounded by branded materials and conference items.
Kustomer Adds Automation, Observability Assistants to CX Platform
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Editorial
A line of light wooden figures stands on each side of a gap, connected by a red wooden bridge with a single red figure in the center, symbolizing a leader closing organizational or communication gaps.
The VoC Confidence Gap Is Here — and Surveys Won’t Save You
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Two bison face each other head-to-head in a display of strength, pressing their foreheads together on a dirt clearing with a wooded background.
Chief Clarity Officer vs. Traditional CX Leader: The Role Every Organization Needs in 2026
A long, winding rural road stretches through dense green forest toward a tall, rugged mountain covered in lush vegetation under a cloudy sky.
Why 2026 CX Will Look Nothing Like Today
A large, brightly lit red and green Gundam-style robot statue displayed inside a shopping mall or entertainment complex. The life-size mecha figure stands on a platform surrounded by railings, with shops and signage visible in the background.
Cyber Week 2025: The Rise of Agentic Commerce and the Surgical Shopper
Two Gradial team members wearing branded baseball jerseys and caps stand at the company booth at Sitecore Symposium 2025 in Orlando, Florida. One smiles behind the counter while the other holds up a Gradial tote bag. The booth backdrop displays the Gradial logo and the tagline “Remove the friction, launch more campaigns.”
Gradial Raises $35M Series B to Scale Agentic Marketing Automation
A winding gravel path curves through a dense forest filled with bright autumn foliage in shades of orange, gold, and red. Fallen leaves blanket the ground as sunlight filters softly through the trees.
Which AI Path Will You Take as a Marketer?
CMSWireTV graphic titled “Biggest Moments of 2025,” featuring headshots of Season 2 guests: Sarah Kimmel of CMSWire, Daniel Thrall of Intuit, Jeff Harling of Zoom, and Uman Chan of The Vitamin Shoppe. Center panel displays “CMSWireTV: The Digital Experience — Season 2, Episode 11” with a play button.
The Digital Experience Show's Biggest Moments of 2025
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Articles Tagged "Development"

Feature
Article
Digital Experience
Strapi Releases v4 , Offering New Design System, User Interface and More
News
Article
Information Management
Mobile Experience Platform Judo Announces $3 Million in Seed Funding
News
Article
Information Management
OutSystems Unveils New Cloud-Application Platform, Project Neo
Feature
Article
Information Management
Continuous Monitoring: The New DevOps Trend
Feature
Article
Leadership
What Is a Chief Learning Officer?
Feature
Article
Learning & Development
How to Encourage Digital Literacy
Feature
Article
Digital Marketing
How Marketers Are Using NoCode
Feature
Article
Information Management
What You Need to Know About DevSecOps
Feature
Article
Web CMS
Read This Before Moving to a JAMstack-Ready CMS
Feature
Article
Information Management
What is JAMstack?
Feature
Article
Information Management
What is Agile Project Management? (And How It Can Help Your Business)
Feature
Article
Digital Workplace
How Governance Makes Low-Code Platforms More Productive
Feature
Article
Web CMS
Telerik Q1 Release Includes Major Updates of Developer Tools
Feature
Article
Enterprise 2.0
Telerik Introduces .Net Decompiler, Code Profiler
Feature
Article
Web CMS
Building Dynamic Web Sites and Applications #liferay
Feature
Article
Enterprise CMS
New SharePoint Developer Tools in Visual Studio 2010
Feature
Article
Enterprise CMS
Visual Studio 2010 Eases Web, Cloud Development
Feature
Article
Web CMS
Create PDF Docs with TX Text Control
Feature
Article
Web Publishing
Dreamweaver CS4 Beta: A Review
Feature
Article
Enterprise 2.0
Google Is Holding a Web 2.0 Developer Event
Feature
Article
Enterprise CMS
Easy Web User Controls for SharePoint (MOSS) 2007
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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Popular Articles
Agile vs DevOps: What's the Difference?Inside CX Now: How Kustomer’s AI-Native Breakthrough Highlights Enterprise ReadinessThe Psychological Shortcut That Makes Email Marketing Work BetterThe CX Leader of 2026 Isn’t Who You Think6 Marketing Technology Trends to Watch in 2026The Digital Experience Show's Biggest Moments of 2025
Editorial Channels
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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Privacy|
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Sitemap|
Advertising