Articles
Tag: digital customer experience
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What We Can Learn From the Breakdowns in the Government's Vaccine Digital Rollout
Several government digital vaccine rollouts faced multiple challenges. Here we glean the lessons for digital CX practitioners.
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Is Marketing Localization The New Globalization?
The pandemic has put a renewed focus on local markets. Here is how organizations can adapt their tactics to thrive in this period of localization.
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Best-of-Breed Digital Experience Platforms: Case Studies From Jahia, Liferay & Magnolia
Part 2 in our our series that looks into how practitioners are getting the most from their Digital Experience Platforms (DXPs).
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7 Takeaways from CMSWire's DX Summit 2021 Winter Edition
Last week, CMSWire kicked off the first of four virtual DX Summit conferences in 2021. Here we share the biggest takeaways from the recent Winter edition.
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CMSWire's Top 10 Digital Customer Experience Articles of 2020
2021 is less than a week away. Whew! But before we cross the threshold to a new year let's take time to remember and our readers favorite CX articles of 2020.
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14 Rules for Selecting the Right Content Management System (CMS)
Choosing a content management system for your business is a huge investment and risk. Here are 14 tips to make sure you get it right.
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Decibel Raises $40M in Funding, Madison Logic Partners with HubSpot and More News
In this week's newsbyte, Decibel's $40M funding round, Reltio offers a 'Fast Start' package, Madison Logic finds home on HubSpot App marketplace and more news.
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Twitter Acquires Chroma Labs, TTEC Holdings Partners With Pega, More CX News
Twitter acquires Chroma Labs, TTEC Holdings partners with Pega, Reltio introduces Connected Customer 360 and other CX news.
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Salesforce Acquires Evergage, CDP Industry Reached $1B in 2019 and More CX News
Salesforce acquires Evergage, CDP Institute reports that the industry reached $1B in 2019, Optimove acquired Axonite and other CX news.
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Platinum Equity Acquires Centerfield, LogMeIn Launches Marketplace, More News
eZ Systems acquires ecommerce software from Silver.solution, Platinum Equity acquires Centerfield, LogMeIn launches GoTo Marketplace and more CX news.
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200-Plus Companies Unite Against CRM, Adobe WCM Goes Cloud Native, More News
More than 200 companies sign a "declaration" against CRM, Adobe updates AEM for Cloud Native Deployment, Elastic Path acquires Moltin, and more CX news.
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Metadata, SEO, IT Collaboration and Other Principles of Content Generation
Eeshita Grover of Cisco shares her thoughts on leveraging content through analytics, SEO, metadata and content governance.
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CMSWire's Top 10 Digital Customer Experience Articles of 2019
What did CX practitioners want in 2019? Better tools and customer insights and more investment from leadership, according to the most popular articles of 2020.
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An Interview With Kiwi's Director of Customer Experience
Eliska Dockalova discussed with CMSWire what's top of mind in her role as director of customer experience at Kiwi.com
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