Articles
Tag: digital customer experience
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4 Ways the Metaverse Can Enhance the Customer Experience
Savvy companies aren't waiting for the metaverse to go mainstream to establish a presence on the platform. Here's how some brands are already taking advantage.
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The Best Free CX and Digital Marketing Courses
While in-person education is great, it's not the only way. Increase your employees' knowledge and skillsets with free digital marketing and CX courses online.
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Experify Raises $4M Seed Round to Build Experiential Reviews as a Service Platform
Experify raises $4M to expand its scalable word-of-mouth network that connects buyers with local product owners.
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How Are Brands Investing in the Virtual Economy?
The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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Will Smart Contracts Transform the Economy?
Brands that hop on the smart contract train can discover many bottom-line benefits. Learn about the advantages (and the limitations) of smart contracts.
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Designing Diversity, Inclusion and Accessibility Into Web3
The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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Metaverse, Web3 to Converge: 4 CX Changes Marketers Can Expect
The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.
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Gainsight Study Finds Investing in Customer Success Operations Supports Revenue Gains
Gainsight released a study that found investing in customer success operations can lead to good things for CX professionals.
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AI in Marketing: Top 5 Mistakes Marketers Make
Want to deploy AI as part of your CX strategy? If so, discover these five common mistakes you should take care to avoid.
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A Guide to NFTs: What Brands Need to Know
Your complete guide to NFTs: what they are, current challenges and how you can adopt them into a strategy that benefits your brand.
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OSF Digital Acquires Marketing Automation, CRM Company Netnomics
OSF Digital has extended its global footprint through the acquisition of Netnomics, a Germany-based CRM agency.
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5 Best Practices for Using AI in Your CX Strategy
Want to enhance your brand's customer experience strategies? Learn how with these five AI in CX best practices.
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What Are NFTs: Digital Assets or Modern Fad?
Everything you need to know about NFTs, including what they are, how they're used and what their future looks like.
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Zmags Launches Creator Connect, Offering No-Code Digital Experiences
Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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