Articles
Tag: digital customer experience
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What Marketers Need for the Digital Experience Platforms Multivendor Reality
Forrester has released its Digital Experience Platform (DXP) Wave, and according to their recent research, extensibility and interoperability remain paramount.
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Where Is the ROI in Artificial Intelligence Deployments?
Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.
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Composable DXP: Is It Sales Jargon or Something More?
The term composable DXP is being used a lot lately, but what does it mean? Is it marketing jargon or something you should pay attention to?
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CX Decoded Podcast: Practical Use Cases of AI in Marketing
Paul Roetzer of the Marketing Artificial Intelligence Institute caught up with the CX Decoded podcast to discuss practical use cases of AI in marketing.
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Arc XP Releases a New eCommerce Experience
Arc XP, a cloud-based digital experience platform, has added a new B2C commerce offering called Arc Commerce.
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What We Can Learn From the Breakdowns in the Government's Vaccine Digital Rollout
Several government digital vaccine rollouts faced multiple challenges. Here we glean the lessons for digital CX practitioners.
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Is Marketing Localization The New Globalization?
The pandemic has put a renewed focus on local markets. Here is how organizations can adapt their tactics to thrive in this period of localization.
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Best-of-Breed Digital Experience Platforms: Case Studies From Jahia, Liferay & Magnolia
Part 2 in our our series that looks into how practitioners are getting the most from their Digital Experience Platforms (DXPs).
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7 Takeaways from CMSWire's DX Summit 2021 Winter Edition
Last week, CMSWire kicked off the first of four virtual DX Summit conferences in 2021. Here we share the biggest takeaways from the recent Winter edition.
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CMSWire's Top 10 Digital Customer Experience Articles of 2020
2021 is less than a week away. Whew! But before we cross the threshold to a new year let's take time to remember and our readers favorite CX articles of 2020.
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14 Rules for Selecting the Right Content Management System (CMS)
Choosing the right content management system for your business is a huge investment and risk. Here are 14 tips to make sure you choose the right one.
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Decibel Raises $40M in Funding, Madison Logic Partners with HubSpot and More News
In this week's newsbyte, Decibel's $40M funding round, Reltio offers a 'Fast Start' package, Madison Logic finds home on HubSpot App marketplace and more news.
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Twitter Acquires Chroma Labs, TTEC Holdings Partners With Pega, More CX News
Twitter acquires Chroma Labs, TTEC Holdings partners with Pega, Reltio introduces Connected Customer 360 and other CX news.
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Salesforce Acquires Evergage, CDP Industry Reached $1B in 2019 and More CX News
Salesforce acquires Evergage, CDP Institute reports that the industry reached $1B in 2019, Optimove acquired Axonite and other CX news.
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