Articles
Savvy companies aren't waiting for the metaverse to go mainstream to establish a presence on the platform. Here's how some brands are already taking advantage.
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While in-person education is great, it's not the only way. Increase your employees' knowledge and skillsets with free digital marketing and CX courses online.
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Experify raises $4M to expand its scalable word-of-mouth network that connects buyers with local product owners.
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The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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Brands that hop on the smart contract train can discover many bottom-line benefits. Learn about the advantages (and the limitations) of smart contracts.
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The internet as we currently know it has a few problems and, if we’re not careful, Web3 could make the same mistakes.
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The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.
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Gainsight released a study that found investing in customer success operations can lead to good things for CX professionals.
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Want to deploy AI as part of your CX strategy? If so, discover these five common mistakes you should take care to avoid.
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Your complete guide to NFTs: what they are, current challenges and how you can adopt them into a strategy that benefits your brand.
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OSF Digital has extended its global footprint through the acquisition of Netnomics, a Germany-based CRM agency.
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Want to enhance your brand's customer experience strategies? Learn how with these five AI in CX best practices.
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Everything you need to know about NFTs, including what they are, how they're used and what their future looks like.
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Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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