Articles

Tag: elizabeth brigham

  • What Does the 21st Century Corporate Memo Look Like?

    What Does the 21st Century Corporate Memo Look Like?

    From the choppy, painfully poor audio quality conference calls of the Mad Men era, to email announcements and static intranets, to the modern workplace collaboration solutions that proliferate by the day -- company communications have come a long, long way. But there’s still work to be done.

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  • How to Create a Culture of Customer Centricity

    Companies today are acutely interested in becoming more customer-centric and increasing customers' lifetime value. One key way to deepen engagement with customers is by creating and cultivating a customer community, but many companies don't know how to develop a compelling community -- one that keeps customers engaged over time.

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