Feature
Customer Experience
Get Satisfaction Debuts Responsive Design, Drops Free Version
Feature
Customer Experience
Get Satisfaction Adds Marketing, Feedback Features to Free Customer Engagement Platform
Feature
Customer Experience
Gartner Magic Quadrant: Enterprise Social CRM Vendors to Target Niche Players in Acquisition Frenzy
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Customer Experience
HootSuite Further Integrates with GetSatisfaction for Community Management
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Enterprise 2.0
5 Community Platforms and What Makes Them Unique
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Social Media
Social Media Minute: Twitter's New Design, Google Engineer's Privacy Breach
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Web Experience
Get Satisfaction Raises $6 Mil., Rebrands, Brings on Key Hires