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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Editorial
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Designing Emotionally Intelligent Customer Data for Composable Intelligence
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Editorial
A hand holds a white card with the silhouette of a human head cut out, while small fragmented pieces appear to break away from the top of the head shape. The background shows a blurred city street with pedestrians walking, symbolizing memory loss or fragmented decision-making amid everyday activity.
Customer Churn Shows Up When Decisions Lose Their Memory
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News
Diagram labeled “KONTENT.AI” showing a central content hub connected to content discovery, mission control, content creation, collaboration and approvals, content governance, and content delivery via API, with outputs to website, mobile app, portal and PDF.
Kontent.ai Launches Accessible CMS Admin Interface
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Small tan cocker spaniel wearing a red harness walks across a tiled outdoor surface while carrying a brown wallet in its mouth.
Will AI Cost More Than Offshore Human Agents in Customer Service?
A person taps the top of a white Apple HomePod smart speaker on a wooden table inside an Apple Store, with MacBooks and other devices displayed nearby.
Does Gemini-Powered Siri Signal the End of Traditional Search Rankings?
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Privacy UX as the New Personalization: How Trust Builds Customer Loyalty
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Klaviyo & Google Partner on AI-Driven Customer Experience
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What Is a Customer Data Platform (CDP)? A 2026 Comprehensive Guide
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Microsoft AI CEO Says Marketing Will Be Automated in 18 Months
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Articles Tagged "Google Maps"

Editorial
Article
Customer Experience
Agility, Cupcakes and the Rise of the Customer as Designer
Feature
Article
Digital Marketing
Vistaprint Takes Aim at Local Markets
Editorial
Article
Digital Marketing
How to Map for Success - Literally
Feature
Article
Customer Experience
Google Maps Set to Display Ads
Feature
Article
Customer Experience
Apple Acquires Locationary to Boost Maps App Credibility
Feature
Article
Customer Experience
Google Maps 2.0 Arrives for iPad With Indoor Maps and Live Traffic Updates
Feature
Article
Customer Experience
Google Directs Traffic App Waze into the Buy Lane
Feature
Article
Customer Experience
Google I/O: Cool New Features for Gmail, Maps, Google+, plus Multi-Platform SSO
Feature
Article
Customer Experience
A Week in Google: AdMob Joins AdWords, Chrome Hits Windows 8 Metro and More
Feature
Article
Customer Experience
New Google vs. Apple Maps: Effects on Users and Content?
Feature
Article
Social Business
A Week in Google: A New Gmail Look and a Bad iPhone App
Feature
Article
Enterprise 2.0
Google to Charge Heavy Users for Maps Access
Feature
Article
Web Content
A Week in Google: Here Comes the Web in 3D, Fiber Network to Follow
Feature
Article
Enterprise 2.0
A Week in Google: Oracle Sues, Network Neutrality Prop Gets Flamed
Feature
Article
Web Experience
Google's Geo-Targeted Ads Open Doors for Marketers
Feature
Article
Web CMS
Add Google Maps to Your Content with Inergize Web CMS
Feature
Article
Mobile
BlackBerry Feeds Google Maps to the Enterprise Glass Pipe
Feature
Article
Web 2.0
Google Maps Get Better Eyesight With GeoEye-1
Feature
Article
Web 2.0
Google Maps for Mobile Upgraded, but Drama Lingers
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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