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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

The Most Dangerous Force Brands Face: Customer Indifference

When AI Became Real in Commerce — and Why Experience Still Won

The CX Reckoning of 2025: Why Agent Experience Decided What Worked

What CX Leaders Miss When They Design Without Heart

Email’s Enduring Advantage in an AI-Disrupted Marketing World

What's Ahead for Customer Experience Leaders in 2026?

Stop Debating CX Metrics and Start Fixing What’s Broken

The Metrics Are in Charge. Does Your Marketing Pay the Price?

Invisible Personalization: The CX Advantage Customers Actually Want

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Articles Tagged "Google"(Page 67)

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ShareMethods Joins Office 2.0 Fray, Enter OpenSAM

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Google Changes Information Management

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Knowledge Management

Instancy Takes Knowledge Collaboration to the Web

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Alfresco, WoodWing Push ECM for Publishers

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RSS, JavaScript Wed Over AJAX

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Google Opens PPT Offensive in the Clone Wars

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Microsoft and Google Jump OpenAjax Boat

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IBM Supports Google Gadget Tinkering

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Google Officially Enters Enterprise 2.0 Fray

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Google Attacks MS Office with Toolbar v3

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Google Moves (further) into the Enterprise

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Google Acquires Web Office Suite

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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Types of Social Media Influencers: Mega, Macro, Micro and Nano Stop Debating CX Metrics and Start Fixing What’s Broken What CX Leaders Miss When They Design Without Heart What's Ahead for Customer Experience Leaders in 2026?Agile vs DevOps: What's the Difference?Email’s Enduring Advantage in an AI-Disrupted Marketing World

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community