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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A vineyard on Old Mission Peninsula in northern Michigan with rows of grapevines in the foreground, colorful autumn foliage on rolling hills in the middle ground, and the blue waters of Grand Traverse Bay in the background.
Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Iphone 6"

Feature
Article
Customer Experience
Just How Badly Does Microsoft Want Your OneDrive Biz?
Feature
Article
Customer Experience
Apple Gives 'Em What They Want: Phones, a Watch and U2, Too
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Article
Customer Experience
View of the Apple iPhone 6 Launch - from a 9-Year-Old
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Article
Customer Experience
A Bigger iPhone Will Just Make My Butt Look Big
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Article
Customer Experience
The iPhone 6: Is it Size That Matters Most?
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Article
Customer Experience
Social Media Addiction and Other Mobile Marketing Trends [Infographic]
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Article
Customer Experience
Apple Adds Biometrics to iOS 7 Beta 4
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Article
Mobile
Apple Toys With the Idea of A Bigger iPad and iPhone Ahead of Earnings Report
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Article
Customer Experience
Apple's Road To WWDC 2013: iOS 7, iPhone 5S and iCloud
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Article
Customer Experience
Samsung Sells 10 Million Galaxy S4s, as Microsoft's Advertising Takes on the iPad
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Article
Customer Experience
Samsung Galaxy Line-up Adds Mega, Mini and S4 Active to the Roster
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Article
Customer Experience
iPhone Now Leads the World in Mobile Internet Usage
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Article
Customer Experience
High Telco iPhone Sales Could Help Apple's Earnings
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Article
Customer Experience
Samsung Unveils A Titanium Galaxy SIII Model as Apple iPhone 5 Orders Drop
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Article
Customer Experience
Apple's iOS Winners and Losers in 2012
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Article
Customer Experience
2013 Predictions: Smartphones and Tablets, What Would an iPhone 6 or Galaxy S4 Look Like?
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Article
Customer Experience
Meet Apple's 'New iPhone' Today
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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