Articles Tagged "Kana"

Kana Adds a Social Network to Its Call Center Toolbox

Verint Marketing Exec Calls Kana Acquisition a Game Changer

Kana Blends Analytics Into Its Customer Engagement Suite #Connect2014

Men Want Products, Women Want Help and No One Wants to Wait

7 Vendors Top the Forrester Wave for Customer Service Solutions

Make the Customer the Focus of Online Experiences

Kana Software Acquired by Verint for $514 Million

How to Define an Omnichannel Customer Experience

KANA Updates Customer Service Suites for Mid-Market + Government

KANA Integrates Ciboodle into Next Generation Enterprise Customer Service Suite

Forrester: Navigating The Customer Landscape Across 20 Technologies in CRM Ecosystem

Recession Relief: New Job Openings at Adobe, Limelight, Zmags, Shutterfly, Cirro and Perforce (7-Feb-13)

For KANA, Customer Service Is Now About the 'Omni-Channel'

KANA's Lagan Express Customer Service Platform Aimed at Public Sector Organizations

Gartner Magic Quadrant: Enterprise Social CRM Vendors to Target Niche Players in Acquisition Frenzy

Recession Relief: New Job openings at Microsoft, SpringCM, Tealium, MindTouch, Klout and SugarCRM (04-Oct-12)

Recession Relief: New Job Openings at Citrix, Atlassian, Jive, eZ Systems and Microsoft (23-Aug-12)

Recession Relief: New Job Openings at Apple, Workday, SugarCRM, eBay and Verizon (26-July-12)

Kana Software Goes All In on Customer Service with Ciboodle Acquisition

KANA Unveils Next-Gen Web Customer Service