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Tag: mazen ghalayini

The 3 Golden Rules of Customer Experience

Mazen Ghalayini | Nov 12, 2019

Laying a customer experience foundation boils down to: human-centered design, data-driven insights and value creation.

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Bring Your Customer Data Together to Enable Customer Success

Mazen Ghalayini | Aug 7, 2019

To let technology reach its full potential and deliver value to customers, companies need to first make the shift to a customer-centric mindset.

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How to Set Your Brand Apart Through Customer Experience

Mazen Ghalayini | May 2, 2019

Harnessing an integrated, data-driven strategy to stand out in a crowded field.

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How to Convince Your CFO to Invest in Customer Experience

Mazen Ghalayini | Feb 5, 2019

There’s a yawning gap between knowing the importance of delivering a great customer experience and the ability to actually deliver it.

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Tag: mazen ghalayini

The 3 Golden Rules of Customer Experience

Bring Your Customer Data Together to Enable Customer Success

How to Set Your Brand Apart Through Customer Experience

How to Convince Your CFO to Invest in Customer Experience