Articles
Retailers are turning to chatbots to help create emotional engagement between their brands and their consumers.
As computer programs that allow virtual conversations with users, chatbots are amazingly versatile.
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Online businesses that invest too much in either new or existing customers can suffer. Those that strike a balance thrive.
Tel Aviv-based Optimove, a customer retention automation platform, arrived at these findings after it examined data from millions of its online customers and more than 180 brands. The company released its research today.
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Tel Aviv-based Optimove analyzed millions of transactions over the last three holiday shopping seasons and came to some surprising conclusions.
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A workforce management provider is joining with a retail marketing solutions provider to provide clients with a real time, comprehensive view into retail operations, company officials said.
San Francisco-based Gigwalk is aligning with Information Resources Inc. (IRi), a Chicago provider of solutions and services for consumer, retail, media and over-the-counter
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The integration trail for Adobe Campaign continued this week as the San Jose, Calif-based software giant announced new capabilities for the technology it acquired a year and a half ago.
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