Articles
Tag: supply chain
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Delivering Customer Experience in the Supply Chain
Supply chain management used to be all about cost control. But like many industries before it, supply chain now competes on the customer experience it delivers.
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Meet the Middle Man in the Modern Ecommerce Supply Chain: Content
Technology has opened up new ways to get a product from the manufacturer to the consumer, but that doesn’t mean it's easy.
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7 Critical Elements of a Successful Supply Chain
The most important elements of a successful supply chain according to the experts.
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Business Innovation Is Moving to the Edge
Supply chain management is taking advantage of technologies like blockchain, IoT and cloud computing to deliver new value to customers.
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Transform the Global Supply Chain with Multi-Party Innovation
How can companies ensure their products are ethically sourced without contributing to even greater corruption and economic hardship?
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Worried About the Amazon Effect? Let Data Show You the Way
The Amazon Effect is palpable, and is impacting businesses small and large.
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How Amazon's Robot Army Is Driving Customer Experience
I bought a Fitbit Charge 2 last month from Amazon. As I researched models online, I received an offer for an Amazon Prime trial, including free shipping and more, so I signed up. The Fitbit shipped that day and arrived on my doorstep the next — talk about instant gratification.
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How Supply Chains Deliver the Ultimate Customer Experience
If you're like me, salt, carbs, pizza, wine and chocolate make up your five food groups. Which means, like me, you probably don't think too much about the safety of what you are consuming. But we all should.
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It's a Plane! It's a Bird! It's a Drone with the Stuff I Ordered Online
Last mile delivery is the final leg of the supply chain and, more than often, it’s the most painful part of the walk for retailers. It’s time-consuming and expensive: 30 percent to 40 percent of the cost of delivery comes in the last mile. But by 2017, online retail will
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What Is Your Brand Running On?
Do you wonder how top brands outrun the competition? Content marketing may be the latest “it” tool for brand marketers, but look closer and you’ll find an old standby — the supply chain — being used to separate the best from the rest.
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At the Edge of Impossible
Consider Doctor Who’s Clara, the Man of La Mancha’s dream and Star Trek’s deflector shields. What do they have in common? All are impossible … or are they? At the beginning of this year, I looked at technology trends and made some predictions. For one trend, I cited fictitious
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Amber Road Automates Global Trade
International trade volumes over the past 10 years have nearly tripled. With this rising flow of imports and exports comes growing supply chain complexity, as a single shipment may involve more than a dozen parties, ever-changing regulations, multiple languages and various modes of transportation.
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Reimagine Retail Inventory to Remove Customer Hurdles
Nowhere has the explosion of omnichannel been felt more deeply than retail inventory. Monitoring, moving and replenishing stock was relatively simple when the only end point was the physical store network.
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Shoe Shopping, Supply Chains and One Very Happy Customer
Followers of Gartner's yearly Supply Chain Top 25 list may have noticed signs of progress over the last few years toward a responsive, demand-driven supply chain. As a student of the supply chain, I watch to see who makes the list and what market advances it highlights for suppliers and retailers.
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