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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
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Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
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Is Your Board Ready for AI? Questions Every CX Leader Must Answer
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Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Surveymonkey"

News
Article
Customer Experience
inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News
News
Article
Customer Experience
Google Updates Google Analytics, SAP Launches CDP and More CX News
News
Article
Customer Experience
Adobe Adds Data Governance to CDP, Oracle Updates Marketing, CX Offering & More News
Feature
Article
Digital Experience
SurveyMonkey Files IPO, Forrester's CX Certification, More News
Feature
Article
Digital Experience
A Closer Look at SurveyMonkey's New Polling Play
Feature
Article
Digital Marketing
Align Your Structure, Vision and Culture for Growth
Feature
Article
Customer Experience
Zendesk Integrates with MailChimp, SurveyMonkey; Extends Customer Support
Feature
Article
Jobs
Recession Relief: New Job Openings at Intel, Box UK, Webtrends, Adobe, Sitecore and Citrix (25-Apr-13)
Feature
Article
Customer Experience
SurveyMonkey Partners with Mashery For New APIs: Hootsuite Among First to Use
Feature
Article
Customer Experience
Facebook App of the Week: Engaging Your Fans with Survey Monkey
Feature
Article
Jobs
Recession Relief: New Job Openings at LinkedIn, Joyent, SurveyMonkey, Rivet Logic, Zendesk and Shutterstock (25-Oct-12)
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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