Articles
The State of Community Management 2017 has some good news for community managers: you no longer have to reinvent the wheel. Communities have finally matured to the point of standardization, which means there’s a true formula for successfully launching and managing a community.
This marks the eighth year the Community Roundtable is publishing its annual research report, and
Continue reading...
Community managers have a window of opportunity. But that window comes with an 18- to 24-month expiration date.
Rachel Happe, principal and co-founder of Boston-based The Community Roundtable believes that the time is right for community managers to become strategic partners in their organizations.
Continue reading...
Every year, those in the community space eagerly anticipate the release of The Community Roundtable’s State of Community Management report. For those who just can’t wait another second, we’ve got some early results.
CMSWire talked with two members of The Community Roundtable (TheCR) team — Rachel Happe, principal and
Continue reading...
Key findings from TheCR's latest survey
Continue reading...
Online communities are bringing in the harvest and reaping the benefits of their hard work.
This is the overarching theme of the State of Community Management 2015, released today by The Community Roundtable.
Continue reading...
The Community Roundtable released its first State of Community Management (SoCM) report in 2010. And in the ensuing five years, the report (and the discipline that it covers) has matured from a collection of disparate practices to a set of measurable competencies with proven business value.
Continue reading...
In spite of growing evidence of the value of internal and external communities, executives still hesitate when it comes to funding online community initiatives. This is just one of the findings of The Community Roundtable's fifth annual State of Community Management 2014 report, released today.
Continue reading...
Quick, what does a community manager do? Having a hard time answering? You’re not alone. The Community Roundtable’s latest report seeks to correct that. While the concept of communities is nothing new and the role of the community manager is past the nascent stage, the exact duties and job descriptions
Continue reading...
Predicting the future is always tricky business, especially when you are attempting to forecast events in an area as fluid and quickly evolving as social business and community.
Continue reading...
This year’s State of Community Management report, published by The Community Roundtable, takes an anthropological view of tracking, observing and analyzing how community management is being developed and implemented across organizations.
Continue reading...