Articles
Tag: training
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Using Gamification to Boost Customer Experience
Gamification still has a place in customer experience.
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How to Provide Ongoing Micro-Training to Employees
Companies with established ongoing training programs perform better than those without one.
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5 Things You Can Do Right Now to Improve Workplace Digital Literacy
Digital literacy is vital in today’s workplace, but how can you ensure that each employee meets a basic standard of technical knowledge and skills?
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5 Considerations for Your Employee Digital Skills Training Program
Thinking about what to include in your digital literacy training program? CMSWire spoke with practitioners and experts to glean these valuable tips.
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Are Marketing Degrees Worth the Paper They Are Printed On?
A salacious title, perhaps, but with the time investment required and rising costs of universities, it seems like a question many are asking.
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Employee Engagement Strategies for the Year Ahead
Employee engagement produces dramatic and tangible benefits. Yet across the US, statistics show only about one-third of employees are engaged.
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Are Your Organization's Martech Investments Working?
CMOs are pouring money into martech, but are these investments even working? And where does human capital fit in?
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Striking a Balance Between Martech Investments and Upskilling
Martech investments are increasing, but should CMOs focus a little more on upskilling their employees before they bolster their martech stacks?
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Who Certified Your Business Certification?
Outside of accredited colleges and universities, certifications for training are pretty much the wild west.
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11 Skills and Traits for Customer Experience Professionals in 2019
We asked industry leaders what the skills and traits are that they look for most when evaluating new customer experience hires.
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How Do We Fund the Office 365 Training We Need?
With the pace of new releases coming out, Office 365 is a moving target that both IT teams and general staff need to understand.
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What Is Unsupervised Learning?
Unsupervised learning is a type of machine learning algorithm that is becoming more popular as the amount of data being produced continues to increase.
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What Is Six Sigma and How Can it Help Marketers?
We explore the principles of Lean Six Sigma and how it can help marketers.
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AI Training: A Crash Course to Improve Your Project ROI
Training data is the textbook your model will learn from, so data quality is absolutely crucial to any AI project.
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