Articles Tagged "Zoom"

The Digital Customer Experience Roadmap at Zoom

Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub

Zoom Adds Agentic AI to CX Platform for Contact Centers

How Zoom's Ecommerce Team Is Redefining Digital Experiences

Slack Huddles Up, Zoom's New Collaboration Environment, the Metaverse Gets a Standard & More News

WhatsApp Upgrade Improves Business Appeal, Strivr Lands $35M for VR Training and More News

Zoom Announces Customer Experience Platform Innovations

IBM Adds Hybrid Cloud Security Muscle, Hyland Updates Content Services Portfolio, More News

Zoom Introduces Category-Redefining Contact Center Solution

7 Video Conferencing Improvements to Consider

Zoom Paying Back Users, Microsoft Releases Standalone Teams & More News

Is the Collaboration Development Platform the Future Desktop?

Microsoft Updates Teams Phone, Slack Execs Told to Work From Home, More News

Zoom Sets Out Its Stall for Post-Pandemic World, Microsoft’s Silo Problem & More News

Intuit Acquires Mailchimp for $12 Billion, D4t4 Updates Celebrus CDP & More CX News

What's Behind Zoom's $14.7B Acquisition of Five9?

Microsoft’s Secret Cloud Is No Longer Secret, Google Improves Chat Security, More News

Why Zoom Apps Won't Eliminate Zoom Fatigue

Microsoft Brings Moca to Outlook, Zoom Works on Video Fatigue & More News

Zoom Acquires Five9, Qualtrics Acquires Usermind and More CX News

Microsoft Opens Teams to Developers, Betterworks' Funding, Otter Transcribes Zoom & More News

Google Helps PayPal Speed Transformation, Zoom Adds New Events Platform, More News

Zoom Announces New All-in-One Events Platform for Virtual Experiences

Google Eyes Return To Office, Celonis, IBM and Red Hat Partner up & More News

Zoom's New Research on Remote Work, Box Cozies Up to Microsoft Teams & More News

Microsoft, Zoom Look To Hybrid Workplaces, Box Buys SignRequest & More News

6 Zoom Hacks for Remote Workers