The Wire (Page 250)

Jasper, an artificial intelligence (AI) content platform today announced a deepening partnership with Google Cloud. The partnership makes Jasper available to millions within the Google Cloud Marketplace, adds yet another foundation model to Jasper's AI Engine with Google's Vertex AI, and introduces new functionality to Jasper Everywhere.

SymphonyAI has announced its first generative AI software application that integrates Microsoft Azure OpenAI Service. Sensa Copilot provides sophisticated AI assistance to financial crime investigators by automatically collecting, collating, and summarizing financial and third-party information.

SymphonyAI Sensa-NetReveal, a division of leading AI technology company SymphonyAI, announced today that it has launched the Sensa Copilot for financial crime investigators, the first solution using generative AI for dramatically better and faster financial crime detection and management. The Sensa Copilot provides investigators with a sophisticated AI assistant that automatically collects, collates, and summarizes financial and third-party information.

Cognizant (NASDAQ: CTSH), a leading global professional services company, and Google Cloud, a leading provider of enterprise cloud computing, today announced an expanded partnership to accelerate the adoption of artificial intelligence (AI) by businesses around the world. This effort will help clients create, migrate, and modernize their AI journeys, meeting them where they are. "I'm extremely excited by the recent breakthroughs in generative AI that can help us move toward transforming our clients' businesses while accelerating their productivity and thereby driving significant impact," said Ravi Kumar, CEO of Cognizant. "By expanding our long-standing alliance with Google Cloud to leverage our existing technology capabilities, upskill our talent, and deliver advanced technologies to our clients, Cognizant will play a critical role in supporting the global shift to responsible AI use." "Generative AI has the potential to create significant business value by streamlining how we work, creating new consumer experiences, helping people better utilize data, and much more," said Thomas Kurian, CEO at Google Cloud. "Our partnership with Cognizant will accelerate enterprises' application of generative AI with more highly skilled AI experts, new solutions focused on creating business value, and deep experience applying Google Cloud technologies to industries like financial services, healthcare and life sciences, and retail." In deepening the alliance, Cognizant will invest in expanding its product offerings, providing robust training resources for tech talent development on Google Cloud, and launching innovation hubs in key technology centers worldwide to prompt collaboration and innovation around the responsible use of AI.

Convoso, SaaS innovator in outbound call center solutions, announces the placement of Convoso CEO and Co-Founder Nima Hakimi on the board of directors to the Professional Associations for Customer Engagement (PACE), one of the largest organizations for the contact center industry. “I can't wait to see how Nima’s leadership and commitment to consumer protection will serve the members of PACE,” said Rob Seaver, Executive Director of PACE. “He is a strong advocate for this industry, and has been a valuable Board member of Consumer Consent Council (formerly LeadsCouncil) for many years.” PACE has grown to a membership exceeding 40,000 over four decades, and offers both national and regional events and programs for every level of the customer engagement space, including a proactive focus on regulatory compliance issues. “It’s an honor to serve our community on the board of directors of this foundational organization,” said Nima Hakimi, CEO and Co-Founder of Convoso. “Since starting our company in 2006, we’ve reached out to others in our industry to understand the issues and to contribute the expertise we’ve acquired along the way. I truly believe that together we can make a positive impact on the industry’s future, and help companies continue to grow while acting responsibly with the consumer in mind.” Cornerstones of the PACE organization include a Community of active business relationships; industry Education with experts; legislative Advocacy on behalf of the industry; ongoing DEI&A (Diverse, Equitable, Inclusive, and Accessible) initiatives; and a clear focus on evolving Technology as it impacts the industry of customer engagement.

Digital supply chain innovator Nexxiot has released a new AI-enabled product to facilitate contextualized decision-making. Scope AI provides a conversational interface into Nexxiot's unique data on locations, status, conditions of cargo, and supply chain events like delays.

PwC, Microsoft and Icertis today formally announced a new strategic collaboration that will provide C-suites with a powerful, innovative AI-driven approach to contract management that enables accelerated enterprise-level digital transformation. The new collaboration builds on the strength of existing relationships Microsoft has with both PwC and Icertis.

Artprice by Artmarket's deployment of algorithmic AI via its proprietary Intuitive Artmarket® is a tool that can generate highly relevant and personalized recommendations, allowing users to go infinitely further in their discovery of art and the art market. Serveur Group, the founding shareholder of Artprice by Artmarket, is still by far the largest stakeholder with 45.78% of the voting rights (Ehrmann family not included).

Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the release of four new artificial intelligence (AI) powered email marketing features to its platform. These AI tools give marketers the ability to create uniquely personalized and compelling email campaigns with just a few clicks.

ASAPP, the AI cloud company for contact centers, today introduced AutoAssist, providing real-time assistance to contact center agents, closing the gap between top and bottom performers, enhancing their proficiency and empathy to resolve customer issues more effectively and boost their productivity. AutoAssist is the latest in ASAPP's suite of generative AI customer experience products, including AutoCompose, AutoSummary, and AutoTranscribe, which major organizations like Best Buy, American Airlines, Dish, and several other Fortune 100 companies use to provide best-in-class customer experience, transform agent productivity and, increase revenue.