AI in Call Centers(Page 317)

Salesforce.com's Summer Release Focuses on the Mobile Experience

Don't Localize Your Content Unless You're Going To Do It Right

Lean, Mean, Effective Digital Asset Management

What Facebook Can Learn From Donald Trump

Skype Conversation Ads Now Part of the Free Service

Yahoo and CNBC Strike Content-Sharing Deal

Umbraco Drops v5 of Web CMS, Heads Back to Basics

Satmetrix Measures Social Sentiment with New Tool SparkScore

Managing Big Data for the Greater Good #info360

New Amazon Kindle Fire Arriving Soon, Coming to Europe?

Twitter Partnerships Expand Tweet Access, Content

Open Data Standard for the Web Takes a Step Forward

WordPress 3.4 Adds Live Preview and Embedded Tweets

A Summary of W3C Mobile Web Application Standards

5 Investments Businesses Can Make in Social Media that Will Pay Big Dividends

Simply Measured Adds YouTube to Its Social Measurement Platform

W3C Specifies, Simplifies RDFa

5 Costly Mistakes Selecting & Implementing a Web Content Management System

Qwiki: The Next Iteration of Search

Flurry Enables Mobile Ad Tracking With Flurry Ad Analytics

Optify Adds Features to Inbound Marketing Suite, Closes Marketing Loop

Apple Kills Ping in iTunes, Streaming Services and Better App Store on the Way?

Studio One Takes Marketers to Content Leveraging CAMP

Twitter Launches Event-Oriented Hashtags in Partnership With NASCAR

Privacy vs. Permission-based Marketing

BOLT Makes Visual Content Collecting & Sharing Platform Public

Ektron Shifts McKinnon from CTO to President