Alyssa Blackburn is information strategy manager for AvePoint, the Microsoft Cloud expert. Before joining AvePoint in 2015, she was director of communications and knowledge at Comcare. She's a graduate of Western Sydney University in Penrith, New South Wales.She describes herself on Twitter as a "knowledge manager, records nerd, control freak, collector of fabulous shoes, sometimes baker" who is "married to a lovely man who let me have all the wardrobe space."