Amir Hartman


Austin, Texas


Customer Experience, Digital Experience


Amir, founder and managing director of Mainstay, is a leading authority on corporate and technology transformations, and works with customers to help develop and execute customer success strategies. 

He has served on the Business School faculty at Berkeley, Columbia and Harvard Business School Interactive. A frequent speaker, he is also the author of several influential books, most recently Ruthless Execution (2014). Prior to forming Mainstay, Amir served as managing director for Cisco System’s Corporate Internet Strategy and the Internet Business Solutions Group. In this role, he was responsible for shaping Cisco’s Internet business strategy and advising key customers on the same.

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