Douglas Eldridge

CONTRIBUTING AUTHOR

Denver

COVERS

Digital Experience, Digital Marketing

Douglas Eldridge has worked in marketing/communications since 2003. He is the founder of Copilot Marketing, Content and SEO. He has worked for both global communication companies as well as start-up marketing agencies including Revenue River Marketing, PR Newswire and Agilent Technologies. He has a Bachelor’s Degree from Texas Tech University.

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Douglas's Recent Articles

2020: The Beginning of the End of the Wild West of Data Jan 23, 2020
Overcoming 4 Unique Digital CX Challenges Franchise Owners Face Dec 13, 2019
Customer Journeys Continue to Evolve: 3 Changes for the Year Ahead Oct 22, 2019
Meet the Middle Man in the Modern Ecommerce Supply Chain: Content Sep 20, 2019
How to Incorporate Pricing Into the Customer Experience Aug 22, 2019
3 Common Sense Tactics for Achieving a Data-Driven Culture Jul 9, 2019
The Customer Experience Reality You Should Pay Attention to – Because Customers Are May 17, 2019
How to Measure Your Ecommerce Success Apr 19, 2019
Do We Really Need to Get Rid of Data Silos? Apr 4, 2019
As AI Reaches the Mainstream, Self-Driving Cars Remind Us We've Still Got a Ways to Go Feb 21, 2019
Setting the Foundation to Join the Digital Elite Jan 23, 2019
3 Modern Marketing Ethics Traps to Avoid Dec 19, 2018
Why the 'R' in CRM Is the Most Important Letter in Customer Experience Dec 12, 2018
Invest in the Human Side of the Customer Experience Equation Oct 19, 2018
Why Great Customer Experience Begins With Humans, Not Technology Sep 25, 2018
Why Marketing Needs to Drive the Entire Omnichannel Customer Experience Aug 10, 2018
Great Customer Journeys Begin With the Right Tools Jun 20, 2018
Why a Great Company Story Begins With Technology May 24, 2018
Artificial Intelligence: Taking the Good With the Bad Apr 26, 2018
Why Retail Marketers Need to Jump on the Real-Time Communication Trend Mar 26, 2018
Why the Benefits of Artificial Intelligence Outweigh the Risks Feb 22, 2017
4 Ways a Semantic Network Energizes Your DAM Oct 18, 2016