Jennifer Polk




digital experience, customer experience


Jennifer Polk is an experienced business leader and marketer who delivers research and advisory services to CMOs and marketing leaders on how to use digital marketing techniques to engage customers, evangelize their brands, grow revenue and transform their business. Jennifer leads Gartner's agenda on digital commerce. Her research also covers multichannel marketing, social marketing and digital marketing agencies. She also blogs on the Gartner site.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Jennifer's Recent Tweets

Jennifer's Recent Articles