Latest Articles by Marisa Peacock(Page 6)

Understanding and Implementing the Customer Journey [Infographic]

Are You Using the Right e-Commerce Platform?

Social Media Briefs: Instagram Introduces Photos of You, Brands Struggle with Pinterest

FTC Updates Digital Advertising Guidelines, Focuses on Usability and Transparency

Turning Twitter Experiences into Meaningful Customer Engagement

ClickTale Secures US $17M in Funding for Product Development

The Future of Social Analytics and the Customer Journey

Advertisers Prefer Third Party Audience Data, Audience Targeting Goes Mobile

Tweet Jam Recap: Challenges + What Comes Next for Customer Communities #CXMChat

Tweet Jam Recap: The Purpose and Value of Customer Communities #CXMChat

Optimizing the Mobile Experience for Coupon Redemption

Bizo Data Solutions Integrates, Optimizes Digital Experience (DX)

Email Marketing Benchmarks Identify Top Performers, Behaviors

Create a Community Opportunity [Infographic]

The True Value of Repeat Customers

Got Message Amplification? Create a Gaggle of Influencers

Social Engagement: Missed Opportunities or Meaningful Experiences?

Nestivity Helps Companies Harness Community Engagement on Twitter

The Good, Bad & Ugly: The Impact of Customer Service [Infographic]

Introducing the Community Director

Book Review: Smart Leaders, Smarter Teams

Creating and Engaging Online Communities [Infographic]

Reply & Elaborate Your Content Strategy With Relaborate

Interneer Intellect 7 Makes Workflow Automation Mobile, Flexible

Tweet Jam Recap: Defining Employee Engagement #SocBizChat

RadiumOne Survery Indicates Majority Find Hashtags Useful, Moderation Cautioned

What Would You Do With a Billion Data Points? [Infographic]