Merijn te Booij

CONTRIBUTING AUTHOR

San Francisco

COVERS

Customer Experience, Contact Center Modernization

CONNECT

Merijn te Booij is the CMO at Genesys. He is responsible for accelerating the company’s digital marketing efforts, brand and product strategy. Merijn joined Genesys in 2000 as a sales consultant for its Europe, Middle East and Africa region. Before that, he was vice president of professional services, creating and leading the Genesys Business Consulting practice. Drawing on background of more than 20 years in the industry, Merijn, a self-described "customer service junkie," combines hands-on contact center experience with Genesys executive leadership positions. He holds a master's degree in international law from the Rijksuniversiteit Utrecht in the Netherlands.

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